Privacy Policy

Greenway Family Office Services LLC Phone Privacy Policy

Effective Date: October 21, 2024

At Greenway Family Office Services LLC, we are committed to protecting the privacy of our clients and ensuring compliance with The Campaign Registry (TCR) regulations. This Phone Privacy Policy outlines how we collect, use, and protect your personal information when you interact with us via phone.

  1. Information We Collect
    When you communicate with us by phone, we may collect the following types of information:
  • Personal Identification Information: This may include your name, phone number, email address, and any other information you provide during the conversation.
  • Call Records: We may record phone conversations for quality assurance, training, and compliance purposes.

  1. Use of Your Information
    We use the information we collect for the following purposes:
  • Client Communication: To respond to inquiries and provide information about our services.
  • Service Improvement: To enhance our service quality and ensure client satisfaction.
  • Compliance: To adhere to legal and regulatory requirements, including TCR compliance.

  1. Consent
    By providing your phone number and engaging in conversations with us, you consent to the collection and use of your information as described in this policy. If you do not agree with this policy, please refrain from providing your information or contacting us via phone.

 

  1. Disclosure of Information
    We do not sell, rent, or lease your personal information to third parties. We may share your information in the following circumstances:
  • With Service Providers: We may share your information with third-party vendors or service providers who assist us in delivering our services, provided they agree to maintain the confidentiality of your information.
  • Legal Compliance: We may disclose your information if required by law or in response to valid legal requests.

  1. Security of Your Information
    We take the security of your personal information seriously and implement reasonable security measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

 

  1. Your Rights
    You have the following rights regarding your personal information:
  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request that we correct any inaccurate or incomplete information.
  • Deletion: You may request the deletion of your personal information, subject to our legal obligations to retain certain information.

    To exercise these rights, please contact us using the contact information provided below.

 

  1. Changes to This Policy
    We may update this Phone Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website.

 

  1. Contact Us
    If you have any questions or concerns about this Phone Privacy Policy or our privacy practices, please contact us at:

    Greenway Family Office Services LLC
    3555 Timmons Lane, Suite 650
    Houston, Texas 77027
    Phone: 713.624.6000

By using our services, you acknowledge that you have read and understood this Phone Privacy Policy. Thank you for trusting Greenway Family Office Services LLC with your information.